Contact
hello@getcrude.app. Please say which stop and roughly what time, if it is about a bus.
Questions
Which buses does Ghostbus cover?
The Sprint in Loughborough: between the university, the town centre and the railway station.
How does it know where the bus is?
From the buses' own GPS, published by the UK government's Bus Open Data Service, and a model trained on past journeys that predicts when the bus will really reach your stop. When the bus is close, the countdown goes down to the second.
Why does it say "Not tracked" or show grey times?
Some trips run with no live position. Then Ghostbus shows the timetable time in grey and never pretends it is live.
Why does it need my location?
To find your nearest stop and time the walk to it. Only while the app is open. See the privacy policy.
The reminder came at the wrong time.
The reminder follows the bus while the app is open. Once you close the app, the Lock Screen keeps counting down to the last time it knew. Open Ghostbus to update it.
Is Ghostbus part of the bus company?
No. Ghostbus is an independent app and is not affiliated with any bus operator or with Loughborough University.